Política de reembolso

We have a 7 day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at contact@maximsbabystore.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at contact@maximsbabystore.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards.

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

We Accept exchange within 7 days of purchase


We don't accept cash /cards refund, If You are not happy with your purchase we offer a credit note valid for 6 months from purchase.
We will notify you once we’ve received and inspected your return, and let you know if your store credit was approved or not. If approved, we will send you a credit note with date validity.

Only incase of a clearly faulty item, we will issue a cash or card Refund